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1.
Atención al cliente y gestión de reclamaciones. by
Edition: Segunda Edición
Language: spa.
Publication details: Madrid, España FC Editorial 2011
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / L847.

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2.
El cliente y la calidad en el servicio. by Language: spa.
Publication details: México Trillas 2009
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / OL52.

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3.
Protocolo, relaciones públicas y comunicación. by Language: spa.
Publication details: Madrid- España; Editorial Sintesis 2010
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 327.2 / D693.

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4.
Manual calidad de servicio y atención al cliente. by
Edition: Tercera edición
Language: spa.
Publication details: España CEP 2009
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / C399.

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5.
Atención al cliente. by Series: Hostelería y Turismo
Edition: Primera Edición
Language: Spanish
Publication details: Madrid, España Paraninfo 2014
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / P181.

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6.
Comunicación y atención al cliente en hostelería y turismo. by Language: spa.
Publication details: Madrid, España Paraninfo 2013
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / C313.

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7.
Comercialización de eventos. by
Edition: Primera Edición
Language: spa.
Publication details: Madrid, España Paraninfo 2015
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 659.19 / R669.

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8.
Servicio y atención al cliente en restaurante. UF0259. by Language: es.
Publication details: Madrid, España Paraninfo 2014
Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 647.95 / F363.

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