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	1.	El cliente y la calidad en el servicio. by Olvera Romero, Ileana Scherer Leibold, A. Oliver [Autor] Language: spa. Publication details: México Trillas 2009 Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / OL52. Place hold Add to cart (remove)
	2.	No cover image available No cover image available Planeación operativa de la calidad para el mejoramiento de los servicios turísticos en la Quinta El Rocío del cantón Bolívar. by Vera Meza, Andrés Alejandro Buste Sánchez, Ramón Gregorio [Coautor] Bayas Escudero, Johnny [Tutor] Language: spa. Publication details: Calceta, Ecuador ESPAM MFL 2014 Dissertation note: ESPAM MFL Online resources: Click here to access online Availability: Items available for loan: CIBESPAM-MFL (1)Call number: T-T / 31. Place hold Add to cart (remove)
	3.	No cover image available No cover image available Calidad de servicios que ofrecen las empresas CNT E.P. y Claro en áreas urbanas y rurales de Calceta. by Intriago Bravo, Erwin Bladimir Párraga Ramírez, Valeria Annabel [Coautor] Pazmiño Mena, Víctor Marcelo [Tutor] Language: spa. Publication details: Calceta, Ecuador ESPAM MFL 2013 Dissertation note: ESPAM MFL Online resources: Click here to access online Availability: Items available for loan: CIBESPAM-MFL (1)Call number: T-AP / 30. Place hold Add to cart (remove)
	4.	No cover image available No cover image available Propuesta del modelo para mejorar la calidad de servicio al usuario en el MAGAP de Portoviejo. by Vera Rivera, María Gabriela Zambrano Almeida, María Dolores [Coautor] Palacios Zurita, Wladimir Alexander [Tutor] Language: spa. Publication details: Calceta, Ecuador ESPAM MFL 2013 Dissertation note: ESPAM MFL Online resources: Click here to access online Availability: Items available for loan: CIBESPAM-MFL (1)Call number: T-AP / 31. Place hold Add to cart (remove)
	5.	No cover image available No cover image available Evaluación de la calidad de servicio en el área de obstetricia del Sub-Centro de Salud de la Parroquia Quiroga Cantón Bolívar. by Almeida Vélez, María Gabriela Chávez Vélez, María Cecibel [Coautor] Velásquez Vera, Marie Lía [Tutor] Language: spa. Publication details: Calceta, Ecuador ESPAM MFL 2018 Dissertation note: ESPAM MFL Online resources: Click here to access online Availability: Items available for loan: CIBESPAM-MFL (1)Call number: T-AP / 123. Place hold Add to cart (remove)
	6.	No cover image available No cover image available Evaluación de la gestión y calidad de servicio que brinda el Registro de la Propiedad del Cantón Bolívar. by Bravo Vera, Génesis Belén Vera Rosado, Martha Elena [Coautor] García Vera, José Luis [Tutor] Language: spa. Publication details: Calceta, Ecuador ESPAM MFL 2018 Dissertation note: ESPAM MFL Online resources: Click here to access online Availability: Items available for loan: CIBESPAM-MFL (1)Call number: TT-AP / 5. Place hold Add to cart (remove)
	7.	Manual calidad de servicio y atención al cliente. by Interconsulting Burean, S.L Edition: Tercera edición Language: spa. Publication details: España CEP 2009 Availability: Items available for loan: CIBESPAM-MFL (1)Call number: 658.812 / C399. Place hold Add to cart (remove)
	8.	No cover image available No cover image available Ciencia UNEMI by Universidad Estatal de Milagro Series: V,p,n ; Vol 9, Pag 113, N°18;Language: spa. Publication details: Milagro-Guayas Institución educativa 2016 Online resources: Web Oficial Availability: Items available for loan: CIBESPAM-MFL (1)Call number: R-UNEMI. Place hold Add to cart (remove)