ITIL Exam Prep.

Scordo, Christopher

ITIL Exam Prep. Questions, Answers, & Explanations: 800+ ITIL Foundation Questions with Detailed Solutions. - Fitfh Edition - USA SSI Logic 2013 - 318 páginas; fig, tablas;

Introduction.
-- ITIL Foundation exam overview.
-- Practice exams and quizzes.

9780989470315


ITIL Foundation
Service Design
Service Transition
Service Strategy

658.404 / SC423