TY - MANSCPT AU - Scordo, Christopher TI - ITIL Exam Prep: Questions, Answers, & Explanations: 800+ ITIL Foundation Questions with Detailed Solutions SN - 9780989470315 U1 - 658.404 PY - 2013/// CY - USA PB - SSI Logic KW - ITIL Foundation KW - Service Design KW - Service Transition KW - Service Strategy N1 - -- Introduction. -- ITIL Foundation exam overview. -- Practice exams and quizzes ER -